Territory Sales Representative
Details
The Company
Headquartered in Montgomery, Alabama, All Clear Diagnostics and Calibration is a leading provider of diagnostic solutions and services to the collision repair industry. The Company provides mobile automotive electronic services at the customer’s site.
Primary Purpose
The Territory Sales Representative is responsible for driving revenue growth by promoting All Clear Diagnostics and Calibration's Advanced Driver Assistance Systems (ADAS) calibration, diagnostic, and mechanical services to collision repair facilities and other automotive industry customers within an assigned territory. This role focuses on developing new business opportunities, strengthening existing customer relationships, and identifying solutions that support customers' operational needs. The Territory Sales Representative works collaboratively with field service teams and company leadership to deliver exceptional customer experiences, expand market presence, and achieve established sales goals.
Essential Functions
- Promote Company Services: Develop a thorough understanding of All Clear's ADAS calibration, diagnostic, and mechanical services to effectively communicate service capabilities, benefits, and value to prospective and existing customers.
- Generate New Business: Identify, pursue, and secure new customer accounts within the assigned territory to increase service utilization and drive revenue growth.
- Manage Sales Opportunities: Identify customer needs, prepare service proposals and pricing quotes, and communicate appropriate solutions based on the customer's operational requirements.
- Develop Sales Pipeline: Build and maintain a consistent pipeline of prospective customers through cold calling, lead generation, networking, territory canvassing, referrals, and other proactive sales activities.
- Maintain Customer Relationships: Develop and strengthen relationships with collision repair facility owners, managers, and other key decisionmakers to encourage customer retention, satisfaction, and continued business growth.
- Expand Existing Accounts: Identify opportunities to increase service utilization within existing accounts by introducing additional service offerings and identifying unmet customer needs.
- Collaborate with Operations: Partner with field service teams, Operations leadership, and other internal departments to ensure a smooth transition from sales development to service delivery and to support a positive customer experience.
- Conduct Customer Presentations: Present company services, explain service capabilities, and educate prospective and existing customers on the value of All Clear's diagnostic, ADAS calibration, and mechanical solutions.
- Coordinate Service Solutions: Work with appropriate internal teams to evaluate customer needs, confirm service capabilities, and develop solutions that align with operational requirements.
- Resolve Customer Concerns: Respond to customer questions and concerns professionally and promptly, coordinating with the appropriate internal teams to facilitate resolution and escalate issues when necessary.
- Analyze Territory Performance: Evaluate territory potential, identify market trends and competitive opportunities, monitor sales activity, and develop strategies to increase customer acquisition and revenue.
- Maintain Sales Reporting: Track leads, customer interactions, sales opportunities, account activity, and revenue performance. Provide timely and accurate reports to management as requested.
- Achieve Sales Goals: Work toward established sales targets and performance expectations while maintaining professional standards and representing the company positively in the marketplace.
- Represent the Company: Maintain a professional presence with customers and industry partners while promoting All Clear's reputation for reliable service, technical expertise, and customer support.
- Perform Other Duties: Complete additional duties and responsibilities as assigned to support company objectives.
Required Skills and Abilities
- Experience selling services or solutions within the automotive, collision repair, automotive aftermarket, or related industries.
- Familiarity with ADAS calibration, automotive diagnostics, mechanical repair, or collision repair operations.
- Established relationships with collision repair facilities, multi-location repair organizations, or other relevant automotive industry customers.
- Demonstrated experience in sales, business development, account management, or a related customer-facing role.
- Strong communication, relationship-building, negotiation, and presentation skills.
- Ability to identify customer needs, communicate service value, and develop opportunities that generate revenue.
- Strong organizational skills, including the ability to manage a sales pipeline, maintain accurate records, and prioritize activities across an assigned territory.
- Self-motivated, results-oriented approach with the ability to work independently and collaboratively.
- Proficiency with standard business technology, including email, spreadsheets, and customer relationship management (CRM) or sales-tracking systems.
- Valid driver's license and ability to travel throughout the assigned territory as required.
Education and Experience
- Experience: 1–3 years of sales experience within the collision repair industry or automotive vendor space, such as paint and coatings, automotive parts, ADAS calibration, equipment, or related automotive services.
- Education: Bachelor's degree in Business, Sales, Marketing, or a related field preferred. Relevant professional experience may be considered in lieu of a degree.
- Industry Knowledge: Familiarity with collision repair operations, automotive service providers, or the automotive aftermarket preferred.
- Sales Skills: Demonstrated ability to develop customer relationships, identify business opportunities, and support revenue growth.
- Communication: Strong verbal and written communication skills, with the ability to effectively present service offerings and build relationships with customers and industry partners.
- Technical Proficiency: Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint, with the ability to maintain sales records, prepare reports, manage customer communications, and develop presentations.
Work Schedule and Travel
- This position typically operates Monday through Friday from 8:00 a.m. to 5:00 p.m. These hours may fluctuate based on operational needs.
- Significant travel (50% to 75%) is required in this role. Overnight travel is frequent.
Work Environment and Physical Requirements
This position requires the ability to lift and carry up to 25 pounds. Work may be performed in a shop environment where employees may be exposed to loud noise and varying temperatures. This position, at times, requires prolonged periods sitting at a desk and working on a computer.
Additional Information
- Reports to: Field Sales Manager.
- Openings are available in Charlotte, NC; Dallas, TX; and Tampa, FL.
- This position has no direct reports.
- This position is exempt.
Equal Employment Opportunity
The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Other Duties
Please note that this job description is not designed to cover all possible activities, duties, or responsibilities that are required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.
Job Overview
Job Type
Full-time
Pay
$60,000 - $80,000 / year
Location
Charlotte, NC; Dallas, TX; Tampa, FL
Travel
50%–75%; frequent overnight travel
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